Advice for Coronavirus (Covid 19) for holiday makers in Portugal
This article is intended to provide some useful information for those who are currently on holiday in Portugal or planning to holiday in Portugal.The information provided has been compiled from official sources with links. Coronavirus (Covid 19) is having a major impact on lives at the moment, but we can all do something to protect one other and ensure our safety with the least amount of disruption and upset to travel plans.
This post is NOT intended to replace seeking expert advice, it is purely to give you the links to the relevant resources currently available in Portugal at the time of writing. This post has not been written by a medical professional or an expert in virology and we recommend that you do seek official expert advice for any concerns.
Official information sites
Below you will find relevant links with official information: (just click on the sites)
Major incident page.
How does Portugal act to avoid the spread of Coronavirus.
SNS 24 health helpline in English. The services can all be accessed by phone in English. Dial 808 24 24 24 and choose option 9
Portugal government website.
To find the relevant travel advice from your home country, please visit the relevant government site for your country.
To find the relevant embassy, just Google your country name followed by embassy in Portugal.
What is happening in Portugal?
On 12th March 2020 Portugal announced its current plans to combat the Coronavirus (please be aware that these may change so you do need to check the official websites to be kept fully up-to-date).
The following measures are the ones that will most affect visitors to Portugal:
Until (again this date may change) 9th April 2020:
All schools, day care centres and universities will be closed.
Clubs, discos and bars will also be closed.
Shopping centres, supermarkets, gyms and public attendance services, will be restricted to ensure the possibility of maintaining social distancing.
The capacity of restaurants and bars will be reduced by a third, again to maintain social distancing.
Passengers from cruise ships will not be able to disembark in Portugal.
For more information on further measures please consult Safercommunitiesportugal.com
If you are in Portugal now:
If you are currently in Portugal, follow the advice given by the official sites. If you have a temperature and cough contact the SNS 24 telephone helpline, if you cannot speak Portuguese and can speak English, this is the number. Dial 808 24 24 24 and choose option 9
Follow the travel guidelines and the social distancing that has been recommended.
Check with the hotel that you are staying in or any holiday reps.
If you are an independent traveller check daily for any new updates.
Try not to stockpile items such as food, medications etc, remember that we all need these items.
Ensure good hygiene with regular hand washing, try not to greet people with a kiss and handshake.
Unicef has prvided information on handwashing and handsanitzers
(This is an extract from the article, for the full Unicef article click here, Everything you need to know about washing your hands to protect against coronavirus (COVID-19)
How long should I wash my hands for?
You should wash your hands for at least 20-30 seconds. An easy way to time it is by singing the full happy birthday song, twice.
The same goes for hand sanitizer: use a sanitizer that contains at least 60% alcohol and rub it into your hands for at least 20 seconds to ensure full coverage.
When should I wash my hands?
In the context of COVID-19 prevention, you should make sure to wash your hands at the following times:
- After blowing your nose, coughing or sneezing
- After visiting a public space, including public transportation, markets and places of worship
- After touching surfaces outside of the home, including money
- Before, during and after caring for a sick person
- Before and after eating
Do you need to leave Portugal?
Ensure that you stay up to date with the information from your home country. Again this information can change daily, which could have an impact on your return. Check that flights have not been cancelled or that your home country is not planning on cancelling flights arriving from Europe.
Try not to be in crowded places, this will keep you safer and those around you.
If you have booked a holiday to Portugal:
Maybe you have a holiday booked to Portugal and are now wondering whether you should cancel.
Check with your countries travel advice and keep checking the travel advice from Portugal, as this can change rapidly.
If your trip is within the next few days, then contact your airline and accommodation supplier for advice.
If your trip is in a few weeks, again keep checking the relevant websites.
Speak to your insurance provider, to see if they are recommending that you do not travel and whether they will refund.
Refunds on trips can depend on numerous factors such as if the airline has cancelled your flight rather than you deciding to cancel a flight.
Check with your accommodation, what are their terms and conditions? Did you choose a non refundable room?
Refunds are always dependent on the terms and conditions you agreed to, at the time of the booking.
If you have booked certain types of accommodation, you may not be entitled to a full refund, this is often not because the owner is uncaring, but because they are victims just as much as you are, you may lose a holiday, the accommodation provider could lose their livelihood and property.
In certain cases, it is possible to rearrange travel plans either by paying a cancellation fee or by accepting a voucher that can be used in a certain time period, again check the terms and conditions you signed when booking.
What not to do:
Do NOT rely on social media for correct information, whilst it may be beneficial to ask other travellers for advice, they are not experts.
Do not spread information unless you know it has come from an official source.
Do not panic buy essential items, everybody needs the same items, for us all to be safe.
The information regarding Coronavirus is being updated constantly. To stay safe and protect those around you, keep up-to-date by following the information and guidance given on official sites only.
PortugalHolidays4u.com hopes that all travellers, wherever they are in the world stay safe and are able to return home.
This post is NOT intended to replace seeking expert advice, it is purely to give you the links to the relevant resources currently available in Portugal at the time of writing.
This post has not been written by a medical professional or an expert in virology and we recommend that you do seek official expert advice for any concerns.
The information can change rapidly and it is your responsibility to check all information and any subsequent changes.